Update from Solihull Orthodontic Centre
10th June 2020.We are pleased to announce that we are planning to re-open the practice from 15th June for face to face appointments that we will pre-book by phone or email.
We’d like to apologise again for the disruption to your routine care. It has been incredibly frustrating for us, however we will soon be able to start our phased return to orthodontics.
We will be prioritising patients according to need and will start to contact you in due course. There is no need to contact the practice at this stage.
We have undertaken a risk assessment of our premises and have made changes to the way we will be providing your orthodontic care. These modifications will help us to prioritise the safety of our patients and staff. The additional safety precautions will naturally slow the pace at which we are able to work, therefore we ask for your patience during these unprecedented times.
This week we will be continuing to source material and equipment needed for our return, and undertaking one-to-one staff training on the updated procedures and new ways of working.
When we re-start we will initially be unable to offer the full range of orthodontic treatment until we have further measures in place.
We still urge you not to call us unless you have a dental emergency.
When you receive an appointment, please read ‘The Patient Pathway’ and download the COVID-19 questionnaire from our website if it has not been attached to your email. Please complete this two days before your appointment then again on the day of your appointment. Bring it with you to your appointment and also bring a pen in case there is other paperwork to sign.
We continue to be available during normal working hours for advice, if you do have a dental emergency.
For emergencies out of normal hours, the arrangements remain the same. Please call the practice and follow the instructions on the answer phone message.
Please continue to stay safe. We will continue to update our website as the situation changes.
Best wishes from all at Solihull Orthodontic Centre.
Alan Coley-Smith and the Team.
Patient Pathway Guides
Please read our ‘Patient Pathway’ guide – download as a PDF document below and watch our Patient Pathway video before coming to any appointment. You will also need to fill in a questionnaire – also below.
Patient Pathway Video
Why are retainers so important? BOS Hold That Smile campaign
Our ObjectivesTo achieve optimal dental health and appearance for patients, and to offer a full range of modern orthodontic treatments, in a relaxed and happy environment. Full kindness and consideration is given to all patients.
AppointmentsPrivate patients may self refer by filling in the Self Referral form on the rollover link below. NHS patients must be referred by their family dentist. Please note that you cannot contact us by e-mail to arrange or cancel appointments. This must be done by telephone or in person during normal practice working hours.
Any Questions – Call Us
0121 711 2727
If you have any questions about appointments, your treatment or if you are unsure about after care please call us or fill in the enquiry form on the link below.
Welcome to Solihull Orthodontic CentreWelcome to the specialist orthodontic practice of Alan Coley-Smith. We are a professional team dedicated to providing our patients with the highest quality of orthodontic treatment in state of the art premises.
We create beautiful confident smiles to enhance self esteem and straight teeth to optimise dental health.
We are committed to high quality standards and Solihull Orthodontic Centre is a member of the British Dental Association Good Practice Scheme.
Our Clinical Staff are registered with the General Dental Council – www.gdc-uk.org
“Every photo I have now I always smile – I never did before.”
— Courtney, Bethany & Clarke —
Situated just minutes from the centre of Solihull, with ample parking, we welcome patients from the local area, as well as all over the country and even internationally.
- A Specialist led orthodontic practice
- Supported by a team of qualified dental nurses and reception staff. All clinical staff are registered with the ‘General Dental Council’, 37 Wimpole Street, Marylebone, London, W1G 8DQ. 020 7167 6000
- Managed by a Practice Manager
- We are registered with the Care Quality Commission
- We comply with Health and Safety guidelines on sterilisation and disinfection
- We also comply with the rules and regulations of the National Radiological Protection Board in the use of X-ray equipment
- We observe the rules of the Data Protection Act 1998
- Patients have access to a practice complaints procedure. If you are not happy with our complaints procedure NHS patients can contact NHS England – www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/ and Private patients can contact the Dental Complaints Service – dcs.gdc-uk.org/
- The practice complies with the Disability Discrimination Act 1995
- We have a contract with NHS England to provide orthodontic treatment under an NHS contract
30 years experience
Alan studied dentistry at the University of Birmingham (UK) and qualified in 1986. After graduating he worked as a Royal Air Force Dental Officer for five years, spending time in the UK, Germany and the Falkland Islands.
Alan is registered as a Specialist Orthodontist with the General Dental Council (GDC number 61572) and is a member of the British Orthodontic Society and British Dental Association.Meet Our Staff →